111bet casino | Privacy Policy and How We Protect Your Data

1

Scope & Applicability

Welcome to 111bet casino. This Privacy Policy describes our approach and commitment to protecting your personal data. It applies to the 111bet casino website, mobile app, and all associated services.

We believe privacy is a fundamental right. That's why 111bet casino collects only the data it needs and keeps it fully secured. By using our platform, you agree to this privacy policy.

Important: This Privacy Policy covers our Terms & Conditions. We encourage you to read both before using the platform.

111bet casino complies with international data protection standards (GDPR) and is committed to giving users full control over their personal data.

2

What Data We Collect

111bet casino collects only the information it needs. Below is a breakdown of what we collect and why:

Data Type	Example	Reason for collection
Identity Information	Full name, date of birth, national ID	KYC Verification & Age Confirmation
Contact Information	Email address, mobile number	Account Communications & Security Notifications
Financial Information	Mobile banking number, transaction history	Payment Processing & AML Compliance
Device Information	IP address, browser type, device ID	Security Monitoring & Fraud Prevention
Gaming Data	Betting history, game logs, session duration	Service Improvement & Responsible Gaming

We only collect data that is necessary. Every piece of information we gather has a specific, legitimate purpose.

3

How Your Data Is Used

111bet casino uses your information for the following purposes:

Account management: To ensure secure registration, login, and account protection.
Service delivery: Playing games, placing bets, and processing deposits and withdrawals.
Customer Support: To respond to your questions or complaints.
Security: To prevent fraud, money laundering, and unauthorized account access.
Legal Obligations: To meet the requirements of our licensing authority.
Service Improvement: To improve and personalise your experience on our platform.
Promotional Communications: To send you offers and updates only with your consent.

              
              Marketing emails: You can opt out of promotional emails at any time — go to your Account Settings or click the "Unsubscribe" link in any email.
            

4

Data Sharing & Third Parties

111bet casino never sells your personal data. However, certain information may be shared with trusted third parties in the limited circumstances described below:

Payment processor: Approved payment gateways such as Mobile Pay and Nagad receive only the minimum data required to process transactions.
KYC verification services: Authorised partners for identity verification.
Game Providers: Only the minimum data necessary to keep games running.
Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.

All third parties are contractually bound to uphold our privacy standards. We do not share your data with advertisers or any unnecessary partners.

5

Cookies & Tracking Technologies

111bet casino uses cookies on its website and app. Cookies are small text files stored on your device that help our platform function more effectively.

Essential cookies: Essential for login sessions and security. These cannot be disabled.
Functional cookies: Remembers your language preferences and settings.
Analytics Cookies: Analyzes usage patterns to improve the platform.
Security Cookies: Used to detect and prevent fraudulent activity.

              
              Cookie Controls: Most cookies can be disabled through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
            

6

Data Retention Period

111bet casino does not retain your data longer than necessary. Retention periods are outlined below:

Account Information: For the duration of your active account and up to 5 years after closure (as required by law).
Transaction records: 5 to 7 years, in accordance with financial regulations.
Gaming Logs: 2 years for technical issue resolution and dispute settlement.
Cookies data: Session cookies — deleted when the browser is closed; persistent cookies — retained for up to 1 year.
Support contact: 1 year following resolution of the complaint.

Once the retention period expires, data is securely deleted or anonymized.

7

Security Measures

111bet casino applies industry-leading security measures to protect your data:

SSL/TLS Encryption: All platform communications are secured with 256-bit SSL encryption.
Two-Factor Authentication (2FA): An added layer of security for your account.
Firewall: Servers are protected by advanced firewalls.
Regular Security Audits: Regular security audits conducted by independent third-party experts.
Data Masking: Staff cannot view sensitive personal information in full.
Breach notification: In the event of a data breach, all affected users will be notified within 72 hours.

              
              Your role: Use a strong password and never share your login credentials with anyone. If you notice any suspicious activity, contact us immediately.
            

8

Your Rights

111bet casino gives you full control over your personal data. You have the following rights:

Right to Access

You can request to know what personal information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data where no legal obligation requires us to retain it.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a commonly used, portable format.

Right to Object

You may object to your data being used for marketing or profiling purposes.

To exercise these rights support@111betcasino.comto send us an email. We typically respond within 30 business days.

9

Minor Data Protection

111bet casino strictly upholds a privacy policy for users under 18. We do not knowingly collect any data from minors.

If we discover that a minor has registered an account, it will be immediately closed and all collected data securely deleted. We urge parents and guardians to stay vigilant and contact us if they have any concerns.

10

Policy Changes & Updates

111bet casino may update this Privacy Policy when necessary. In the event of changes:

Registered members will be notified by email before any significant changes take effect.
The "Last Updated" date at the top of this page will be revised accordingly.
Continued use of the platform after any changes constitutes your acceptance of the updated policy.

Previous versions of the policy are available upon request from the support team.

11

Contact & Complaints

For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

Email: support@111betcasino.com
Live Chat: Available on the platform 24/7
Response time: Within 48 hours

For privacy-related complaints, we aim to resolve the matter within 7 business days. For more information, please visit our Help Center View.

111bet Casino Privacy Policy — Our Commitment to Protecting Your Data

Core Data Protection Principles

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